Terms and Conditions

For the purposes of this Terms and Condition:

1. Scope of Services

1.1 We provide diagnostic, repair, and maintenance services for smart home appliances, including but not limited to refrigerators, washing machines, dishwashers, ovens, and thermostats.

1.2 All services are subject to availability and the specific nature of the appliance issue. We do not guarantee that all smart appliance issues can be resolved.

1.3 We reserve the right to refuse service in cases where safety, legality, or other factors may be compromised.

2. Appointments and Scheduling

2.1 Appointments can be scheduled via our website, phone, or email.

2.2 Clients are required to provide accurate details about the appliance, its issues, and its make/model during the booking process.

2.3 We strive to meet scheduled appointment times but reserve the right to reschedule due to unforeseen circumstances. Clients will be notified of changes as soon as possible.

3. Pricing and Payment

3.1 Pricing for services includes diagnostic fees, labor costs, and any required parts. Exact costs will be discussed with the client prior to performing repairs.

3.2 All payments are due upon completion of service unless otherwise agreed in writing. Accepted payment methods include cash, credit/debit cards, and other forms specified on our website.

3.3 Any disputes regarding payment must be submitted in writing within seven (7) days of the service date.

3.4 Late payments may incur additional fees as outlined in our payment policy.

4. Diagnostic Fees

4.1 A diagnostic fee will be charged to assess the issue with the appliance. This fee is non-refundable, even if the client chooses not to proceed with the recommended repair.

4.2 If repairs are approved and completed, the diagnostic fee may be applied toward the total service cost at our discretion.

5. Parts and Warranty

5.1 Replacement parts may be new, refurbished, or aftermarket, depending on availability and client preference. All parts will be discussed with the client prior to installation.

5.2 We offer a limited warranty on parts and labor for [insert duration, e.g., 90 days] from the date of service. This warranty covers defects in parts and workmanship but does not cover misuse, accidental damage, or further issues arising from unrelated appliance components.

5.3 Warranty claims must be submitted with proof of service and within the warranty period.

6. Liability Limitations

6.1 Smart Appliance Repair is not responsible for:

• Pre-existing issues or damage unrelated to our services.

• Loss of data, settings, or configurations on smart appliances.

• Indirect or consequential damages, including loss of use, income, or savings.

6.2 Our total liability for any claim arising out of our services shall not exceed the amount paid by the client for the specific service in question.

7. Cancellations and Rescheduling

7.1 Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

7.2 In the event we must cancel or reschedule, we will strive to accommodate the client’s availability.

8. Privacy Policy

8.1 We respect your privacy and handle all personal information in accordance with our Privacy Policy. By engaging our services, you consent to the collection and use of your information as outlined in the policy.

8.2 We do not share your information with third parties except as necessary to provide our services or comply with legal obligations.

9. Customer Responsibilities

9.1 Clients must ensure safe access to the appliance and surrounding areas for our technicians. Hazards or unsafe conditions may result in service refusal or delay.

9.2 It is the client’s responsibility to disclose any known issues or previous repair attempts made on the appliance.

10. Termination of Services

10.1 We reserve the right to terminate services at any time if the client is found to be in violation of these terms or if we deem the service unfeasible.

10.2 Upon termination, all outstanding balances become immediately payable.

11. Dispute Resolution

11.1 Any disputes arising from our services shall first be addressed through informal negotiation.

11.2 If unresolved, disputes may be subject to mediation or arbitration in accordance with local laws.

11.3 Clients agree to waive the right to pursue class-action claims against Smart Appliance Repair.

12. Amendments

12.1 These Terms and Conditions are subject to change without prior notice. The latest version will always be available on our website.

12.2 Continued use of our services following updates constitutes acceptance of the revised terms.

13. Governing Law

13.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction].

13.2 Any legal action arising from our services must be filed in a court located within [insert jurisdiction].

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. For any questions or concerns, please contact us at .
Phone no: 9812232368
By visiting this page on our website: https://smartappliancesrepair.com/contact-us/